Cancellation terms
If it becomes necessary to cancel your trip, you must notify the office immediately in writing. The below terms would be applicable.
Flexible Bookings:
To factor in the extra-ordinary circumstances that we live in right now, we have amended our cancellation policy to allow customers to easily make changes to their plans if required and have the assurance that their money is protected. If you notify us about the change in your travel plans at least 30 days before departure date, you can transfer your entire deposit to a different departure without any charge.
Cancellation:
If it becomes necessary to cancel your tour, you must notify White Magic Adventure Travel Pvt. Ltd. immediately in writing. Once we receive your notice, cancellation will take effect. Please note that the following charges will apply on cancellation:
• If you have paid us a deposit and cancel more than 45 days prior to departure,we will refund the entire amount received by us.
• If you have paid us a deposit and cancel more than 30 days prior to departure,we will hold the entire amount as a credit towards a future trip. You can also transfer it as a deposit for any other departure you might want to join at a later date.
• If you have paid in full and cancel 30 days or less prior to departure, we will charge a 50% cancellation fee and hold the remaining 50% as credit towards a future trip taken within 1 year from the date of cancellation.
• If the cancellation is due to you having COVID-19/ “flu-like symptoms”, supported by a medical certificate OR due to any travel restrictions imposed by national or local government we will hold the entire amount paid by you as a credit for a future trip.
The tour price is quoted as a package. No partial refunds or credit will be given for services not used. We recommend that you obtain cancellation travel insurance upon booking. If you can replace your spot by getting someone else to take that seat cancellation charges would be waived completely.
Pls note that these cancellation terms may be amended from time to time.